2025-09-23 AIS - unavailability of import services on September 25, 2025.

Published: 23.09.2025 14:19 (Warsaw time)

Updated: 25.09.2025 12:03 (Warsaw time)

The AIS/IMPORT PLUS system will be unavailable on September 25, 2025, from 6:00 AM to 7:00 AM. During this downtime, emergency procedures should be followed, including the use of the KOMUNIKATOR+ application. Updates regarding any changes to the downtime will be provided on the PUESC portal.

Unavailability starts on September 25, 2025, at 6:00 AM.
Unavailability ends on September 25, 2025, at 7:00 AM.
Emergency procedures should be used during the downtime.
Updates will be posted on the PUESC portal.

View original on PUESC

More news

2026-07-14 SATOS - unavailability of notification services on July 15, 2026.

Published: 14.07.2026 10:03 (Warsaw time)

On July 15, 2026, from 17:00 to 17:30, the SATOS system will experience unavailability of notification services due to scheduled maintenance. Updates will be provided if there are any changes to this schedule.Unavailability start: July 15, 2026, 17:00Unavailability end: July 15, 2026, 17:30Last update on: July 14, 2026, 08:54First publication on: July 14, 2026, 08:03Responsible department: Department of Customs MF

2026-07-10 OSOZ2 - unavailability of services on July 10, 2026.

Published: 10.07.2026 17:34 (Warsaw time)

Services provided through PUESC in the "Zabezpieczanie należności" group will be unavailable due to scheduled maintenance from July 10, 2026, at 10:30 AM until July 13, 2026, at 3:00 PM. During this period, users will not be able to access various information regarding secured claims.Start of unavailability: July 10, 2026, at 10:30 AMExpected end of unavailability: July 13, 2026, at 3:00 PMInformation unavailable includes secured claims, document status, and current balances.

2026-07-10 SENT - emergency procedure July 10, 2026

Published: 10.07.2026 14:49 (Warsaw time)

The emergency procedure for the SENT system was activated on July 10, 2026, due to its unavailability from 12:50 PM to 5:00 PM. The procedure was concluded at 5:00 PM the same day, and users were advised to utilize alternative documentation for SENT and RMPD submissions during this period.Emergency procedure began on July 10, 2026, at 12:50 PM.Emergency procedure ended on July 10, 2026, at 5:00 PM.SENT system was unavailable from 12:50 PM to 5:00 PM on July 10, 2026.Users were instructed to send alternative documents via email for SENT and RMPD submissions.Geolocation devices should remain active during the outage.