2026-05-05 Clothing and Footwear in the SENT System – Substantive Support

Published: 05.05.2026 17:51 (Warsaw time)

Updated: 12.05.2026 10:07 (Warsaw time)

The National Revenue Administration (KAS) has launched additional support for entities interested in the SENT system regarding clothing and footwear, effective from May 6, 2026. This initiative addresses numerous inquiries about goods classified under specific CN codes, including used clothing and accessories.

Support is available Monday to Friday from 07:00 to 20:00.
Contact numbers for inquiries: (32) 358 72 20, (32) 358 73 18.
An email address for inquiries: sent-odziez@mf.gov.pl.
Technical questions regarding PUESC and SENT submissions can be directed to Help Desk at (22) 330 03 30.
KAS encourages using available contact channels for clarifications on new obligations in the SENT system.

View original on PUESC

More news

2026-07-14 SATOS - unavailability of notification services on July 15, 2026.

Published: 14.07.2026 10:03 (Warsaw time)

On July 15, 2026, from 17:00 to 17:30, the SATOS system will experience unavailability of notification services due to scheduled maintenance. Updates will be provided if there are any changes to this schedule.Unavailability start: July 15, 2026, 17:00Unavailability end: July 15, 2026, 17:30Last update on: July 14, 2026, 08:54First publication on: July 14, 2026, 08:03Responsible department: Department of Customs MF

2026-07-10 OSOZ2 - unavailability of services on July 10, 2026.

Published: 10.07.2026 17:34 (Warsaw time)

Services provided through PUESC in the "Zabezpieczanie należności" group will be unavailable due to scheduled maintenance from July 10, 2026, at 10:30 AM until July 13, 2026, at 3:00 PM. During this period, users will not be able to access various information regarding secured claims.Start of unavailability: July 10, 2026, at 10:30 AMExpected end of unavailability: July 13, 2026, at 3:00 PMInformation unavailable includes secured claims, document status, and current balances.

2026-07-10 SENT - emergency procedure July 10, 2026

Published: 10.07.2026 14:49 (Warsaw time)

The emergency procedure for the SENT system was activated on July 10, 2026, due to its unavailability from 12:50 PM to 5:00 PM. The procedure was concluded at 5:00 PM the same day, and users were advised to utilize alternative documentation for SENT and RMPD submissions during this period.Emergency procedure began on July 10, 2026, at 12:50 PM.Emergency procedure ended on July 10, 2026, at 5:00 PM.SENT system was unavailable from 12:50 PM to 5:00 PM on July 10, 2026.Users were instructed to send alternative documents via email for SENT and RMPD submissions.Geolocation devices should remain active during the outage.