2025-10-21 Difficulties with signing using the trusted profile
Published: 21.10.2025 16:55 (Warsaw time)
Updated: 11.06.2026 13:37 (Warsaw time)
There are ongoing issues with the availability of the trusted profile signature, particularly when signing documents larger than 500 KB. Users are advised to use alternative signing methods, such as the customs certificate signature, which can be obtained for free.
- Problems occur when signing documents over 500 KB.
- Alternative signing method: customs certificate signature.
- Customs certificate can be obtained by logging into Mój pulpit > Moje dane.
- Last update on June 11, 2026.
- First published on October 21, 2025.
- Responsible department: Departament Ceł MF.