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⚠️ Service availability issue

2026-06-24 Unavailability of the AIS/e-COMMERCE system due to the implementation of a temporary duty of 3 EUR on goods sold in distance sales

Published: 24.06.2026 17:37 (Warsaw time)

Updated: 24.06.2026 17:42 (Warsaw time)

The AIS/e-COMMERCE system will be unavailable due to a scheduled technical break on June 30, 2026, starting at 18:00 and ending at 00:00. This break is necessary to implement legal changes effective from July 1, 2026, including a new temporary duty of 3 EUR on distance sales.

  • Scheduled downtime: June 30, 2026, from 18:00 to 00:00.
  • A new temporary duty of 3 EUR will apply to goods sold in distance sales starting July 1, 2026.
  • Customs declarations (H7) must be completed before the downtime.
  • Electronic corrections (ZC213H7) for declarations submitted before July 1, 2026, will not be possible.
  • Entities will receive a non-UPO notice for correction requests submitted after the deadline.

View original on PUESC

All timestamps use Warsaw time (CET/CEST).

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⚠️ Service availability issue

2026-07-10 OSOZ2 - unavailability of services on July 10, 2026.

Published: 10.07.2026 17:34 (Warsaw time)

Services provided through PUESC in the "Zabezpieczanie należności" group will be unavailable due to scheduled maintenance from July 10, 2026, at 10:30 AM until July 13, 2026, at 3:00 PM. During this period, users will not be able to access various information regarding secured claims.Start of unavailability: July 10, 2026, at 10:30 AMExpected end of unavailability: July 13, 2026, at 3:00 PMInformation unavailable includes secured claims, document status, and current balances.

⚠️ Service availability issue

2026-07-10 SENT - emergency procedure July 10, 2026

Published: 10.07.2026 14:49 (Warsaw time)

The emergency procedure for the SENT system was activated on July 10, 2026, due to its unavailability from 12:50 PM to 5:00 PM. The procedure was concluded at 5:00 PM the same day, and users were advised to utilize alternative documentation for SENT and RMPD submissions during this period.Emergency procedure began on July 10, 2026, at 12:50 PM.Emergency procedure ended on July 10, 2026, at 5:00 PM.SENT system was unavailable from 12:50 PM to 5:00 PM on July 10, 2026.Users were instructed to send alternative documents via email for SENT and RMPD submissions.Geolocation devices should remain active during the outage.