← Back to all news

⚠️ Service availability issue

2025-10-10 Unavailability of the PUESC portal on October 11, 2025.

Published: 10.10.2025 12:35 (Warsaw time)

Updated: 13.10.2025 11:17 (Warsaw time)

The PUESC portal will be unavailable due to scheduled technical work from October 11, 2025, at 22:30 until October 12, 2025, at 1:30. During this time, users are advised to follow emergency procedures for each system.

  • Unavailability of PUESC and all its services, including forms.
  • Alternative communication component AES/KOMUNIKATOR BCP will be available for certain systems.
  • Emergency procedures documents can be downloaded for various systems.

View original on PUESC

All timestamps use Warsaw time (CET/CEST).

More news

2026-07-14 SATOS - unavailability of notification services on July 15, 2026.

Published: 14.07.2026 10:03 (Warsaw time)

On July 15, 2026, from 17:00 to 17:30, the SATOS system will experience unavailability of notification services due to scheduled maintenance. Updates will be provided if there are any changes to this schedule.Unavailability start: July 15, 2026, 17:00Unavailability end: July 15, 2026, 17:30Last update on: July 14, 2026, 08:54First publication on: July 14, 2026, 08:03Responsible department: Department of Customs MF

⚠️ Service availability issue

2026-07-10 OSOZ2 - unavailability of services on July 10, 2026.

Published: 10.07.2026 17:34 (Warsaw time)

Services provided through PUESC in the "Zabezpieczanie należności" group will be unavailable due to scheduled maintenance from July 10, 2026, at 10:30 AM until July 13, 2026, at 3:00 PM. During this period, users will not be able to access various information regarding secured claims.Start of unavailability: July 10, 2026, at 10:30 AMExpected end of unavailability: July 13, 2026, at 3:00 PMInformation unavailable includes secured claims, document status, and current balances.

⚠️ Service availability issue

2026-07-10 SENT - emergency procedure July 10, 2026

Published: 10.07.2026 14:49 (Warsaw time)

The emergency procedure for the SENT system was activated on July 10, 2026, due to its unavailability from 12:50 PM to 5:00 PM. The procedure was concluded at 5:00 PM the same day, and users were advised to utilize alternative documentation for SENT and RMPD submissions during this period.Emergency procedure began on July 10, 2026, at 12:50 PM.Emergency procedure ended on July 10, 2026, at 5:00 PM.SENT system was unavailable from 12:50 PM to 5:00 PM on July 10, 2026.Users were instructed to send alternative documents via email for SENT and RMPD submissions.Geolocation devices should remain active during the outage.